we are more than receptionists
Live Virtual Customer Support
With various features and benefits, we are sure that you will be happy to outsource your calls to our answering service versus hiring an employee. Think of how much you could save your business by avoiding paying federal and state taxes plus those quarterly unemployment taxes on additional employees.
Social Media Messaging
We can help respond to your clients via your social media platforms.
Call Reporting & Analytics
We provide you with your call report and analytics weekly, bi-weekly, or monthly.
Inbound & Outbound Calls
We handle both inbound and outbound calls with the exception of making cold calls. We will call out to your warm leads such as those obtained through porch.com, angi.com, etc.
We provide call recording to learn where we can improve when providing service to your clients and ours.
Our whole team is bilingual in English and Spanish to help you reach a wider, underserved market.
View Our Plans
Answering Service Pricing Models For Every Need
Whether you are looking for full-time/part-time availability or just need a few hours of customer support a month, we have an answering service plan for you.
This plan is best for businesses that need full-time customer support between the hours of 8am and 6pm, Monday through Friday. We will work in your time zone.
Starts at $1,500/Month*
This plan is best for businesses that need part-time customer support between the hours of 8am – 6pm, Monday through Friday. You get up to 20 hours of customer support time during the busiest time of your business day. We will work during your time zone.
Starts at $850/Month*
500 minutes equates to a total of 8.33 hours. This plan is best for those that need occasional help with answering their calls or making outbound calls.
This plan does not include chat or text support.
This plan is best for those that only seek support with answering text messages, social media messages, and website chats.
Fee: $150/Month for Up To 100 Chats*
$1 per additional message/chat
From Our Founder
Great Customer Service Still Exists with our Answering Services
Saying that I have a passion for providing great customer service may sound funny, but it’s just so hard to find true, genuine, great customer service these days. With over 15 years of experience providing customer service in various industries, I was able to learn how people want to interact with the business they are calling and how businesses should handle their calls.
At N’Vision Business Solutions, LLC we make sure that every person we speak to is cared for and spoken to with a smile on our faces, it’s true, others can tell the difference on the other side of the phone. We also understand the importance of representing a company well.
If you are tired of working with people that don’t understand or value great customer service, give us a call. You’ll personally speak to me and find out which plan is best for you and your business.
What Is Your Minimum Term?
Our minimum term is 6 months for all of our plans.
How Do You Receive Our Calls?
We can receive your calls in one of two ways.
1. Call Forwarding – This is where you simply forward your calls to a number we create in our system that is dedicated to you.
This method is not recommended when you want your phone number to display on the caller ID when we make outbound calls/texts.
2. Port-In Your Number – This is where you transfer your number out of your current provider and transfer it into ours.